Crown Melbourne is one of the most iconic online casinos in Australia, offering an unparalleled gaming experience to thousands of players worldwide. With its rich history, luxurious ambiance, and state-of-the-art technology, Crown Melbourne has cemented itself as a leader in the online casino industry. In this review, we will delve into every aspect of Crown Melbourne’s services, features, and user experience to provide an exhaustive overview of what makes it stand out from the competition.
Brand Overview
Crown Melbourne was launched in Crown Melbourne casino 1997 by Crown Resorts Limited, one of Australia’s largest gaming companies. Initially opening its doors as a brick-and-mortar casino in Melbourne, Crown expanded into the digital sphere with the introduction of online gaming services. Today, the brand boasts an impressive portfolio of games and features that cater to diverse player preferences.
Crown Melbourne is committed to delivering exceptional entertainment experiences while maintaining the highest standards of social responsibility, community engagement, and customer satisfaction. Its dedication has earned numerous accolades from industry peers and regulatory bodies alike.
Registration Process
Becoming a member at Crown Melbourne involves a straightforward registration process that requires minimal personal details. First-timers can sign up directly on the website by clicking the ‘Join Now’ button. This prompts a pop-up window where they’ll be asked to submit basic information:
- Date of birth
- Contact address (optional)
- Mobile number or email
Upon completing these fields, users will receive a confirmation message with their login credentials and instructions for account verification.
To ensure secure operations, Crown Melbourne enforces strict Know-Your-Customer (KYC) policies, which involve submitting original documents to verify identity. Users may upload scanned copies of valid government IDs, passports, or driver’s licenses within the ‘Documents’ section under Account Settings.
Account Features
The standard features included in every account come as follows:
- Multi-account functionality
- Multiple login options (email/password; social media; Google/Facebook logins)
- Real money gaming support for both desktop and mobile access
Notably, Crown Melbourne does not offer demo versions of games or an all-encompassing ‘Free’ play mode. This can be seen as a trade-off between player convenience and regulatory compliance.
Bonuses
New players receive a one-time welcome bonus offering up to $1,000 deposited across the first three deposits:
- 1st deposit: 100% match (up to AUD500)
- 2nd deposit: 50% match (AUD200 maximum)
Crown Melbourne does not provide bonuses for subsequent deposits. Players can choose among several ongoing promotions, including regular tournaments and daily freerolls that award entry points or guaranteed prize pools.
Payments and Withdrawals
The supported payment methods include:
- Credit/debit cards:
- Mastercard
- Visa
- E-wallets:
- Skrill (Moneybookers)
- Neteller
- Bank transfers through SWIFT
- Mobile payments via Paysafecard
Withdrawing funds back to bank accounts is the most conventional method; Crown Melbourne does not impose a ‘one-time transaction’ penalty nor excessive processing times for these transactions.
Game Categories
The broad selection of online games at Crown Melbourne caters to diverse tastes, covering:
- Pokies : Over 400 real-money and video pokie options with top-class gameplay and engaging visuals from:
- Microgaming
- IGT Interactive (Aristocrat, Ballys)
- Table Games (casino):
- Roulette variations: European, American, French & more
- Blackjack variants: Classic 6 in Hand & Standard Vegas Strip
- Card and Poker :
- Video poker
- Jackpot Situs and progressive jackpots for pokies games
Notable gaming titles include:
- Game of Thrones
- Jurassic Park Falls
- Mega Fortune Dreams
These sections are subject to occasional game updates or removal, which might lead to limited availability.
Software Providers
The online suite offered by Crown Melbourne is sourced from reputable third-party service providers:
- Microgaming: Developed in-house and also providing pokie games for external sites
- IGT (Aristocrat): Licensed for video slots, including progressive titles such as Monopoly Millionaire
- Playtech Limited
Crown resorts use proprietary software called ‘ CrownPoker’, which supports PokerStars integration.
Mobile Version
As of the writing date in 2020, it appears that users have no access to dedicated mobile applications. However, an intuitive webpage navigation enables players to easily find games on their phone or tablet via:
- Responsive web design
- Mobile browser-compatible game selection (some limitations exist due to screen size)
Players can also opt for instant play versions of supported titles through external providers such as IGT.
Security and License
Crown Melbourne operates with a license issued by the Victorian Commission for Gambling and Liquor Regulation. Regular audits, testing protocols and compliance monitoring processes aim to ensure adherence to gambling regulations in Australia. Secure socket layer (SSL) protocol is employed across their platforms; all payment transactions occur under 128-bit encryption.
Players may check details of regulatory information on the operator’s official webpage:
- License number: LCS00031C
- License category: B2B – Gaming Services
- Category description includes ‘internet gaming’ provision